SHIPPING & RETURNS

  Photo: Karon Photography

Photo: Karon Photography

RETURNS

Please note we do not accept returns. All purchases made are final unless product is deemed faulty. 

 

POSTAGE

Postage is a Flat Rate of $17.50 per order (Australia and Internationally). 

Shipping via Australia Post. We do not ship to PO Boxes.

Shipping within Australia takes approximately 5-7 business days.

Shipping internationally takes approximately 10-12 business days.

If you have a general delivery question or if you would like any further information about your order please email shop@chyka.com

Please note, all packages will be shipped with an 'authority to leave' if receiver is not home. 

SHIPPING INFORMATION

We will do everything we can to deliver your order as quickly as possible. Please be understanding that it may take up to 2 weeks to dispatch.

Please note that we cannot be held responsible for courier delays and circumstances out of our control. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Chyka Pty Ltd is not responsible for any delays caused by destination customs clearance processes.

Unfortunately there’s no shipping to multiple addresses, you may only ship to one address per order. Furthermore, we cannot be held responsible for an incorrect address being entered on your order.

Chyka Pty Ltd is under no obligation to ship any goods ordered until payment for those goods has been received. In the event of the requested goods being unavailable Chyka Pty Ltd may cancel the transaction and affect a full refund.